Help with My Wheel
Problems accessing the Wheel 'O Yum
This page tries to help if you are experiencing one or more of the following situations:
-
The Wheel 'O Yum loads but it reports "Unable to connect to server"
-
Nothing happens when I try to administer or join a wheel
There are two likely causes for these problems:
If nothing happens when you try to administer or join a wheel and you are using
the Firefox web browser, see
this
help announcement.
A missing or inadequate version of Java
Your web browser needs to support version 1.4 or later of Java.
Please review your system meets
WheelOYum.com's requirements
and verify
Java
is installed, working, and compatible for use with the Wheel 'O Yum.
One or more network related restrictions
The most probable network restrictions are proxy servers and port blocking.
Auto-detect Proxy Settings
The current version of Sun's Java Plugin does not support auto-detection of
proxy servers.
If your web browser is configured to auto-detect proxy server settings,
contact your system administrator for the static values.
Firefox Proxy Settings
Internet Explorer Proxy Settings
Firefox Proxy Settings
To work around the problem, change your browser to use manual proxy settings.
Contact your system administrator for help with the values to use.
If you are using Firefox and your connection settings are configured as illustrated
to the right, you may encounter problems using the Wheel 'O Yum.
Internet Explorer Proxy Settings
To work around the problem, change your browser to use manual proxy settings.
Contact your system administrator for help with the values to use.
If you are using Microsoft Internet Explorer and your connection settings are configured as illustrated
to the right, you may encounter problems using the Wheel 'O Yum.
Use our feedback form to submit questions, problems,
comments or suggestions.
Contact us if you need additional help.
